Privacy Policy

At Taxpire UAE, we are committed to protecting your personal and financial information in accordance with UAE data protection laws, including the UAE Federal Data Protection Law (PDPL). This Privacy Policy outlines how we collect, use, and protect your data when you engage with our cloud-based bookkeeping, tax registration, and compliance services.

1. Information We Collect

We collect information to deliver efficient, secure, and personalized services:

1.1 Personal Information

Includes identifiable details you provide to access our services:

  • Full name

  • Email address

  • Mobile number (UAE/international)

  • Trade license or Emirates ID (where required)

  • Billing and payment details

1.2 Financial Information

To offer corporate tax, VAT, and accounting services, we may collect:

  • Bank account and transaction data

  • Financial statements

  • VAT registration and filing records

  • Corporate Tax registration documents

  • Business activity and revenue information

1.3 Usage Data

We collect technical data to improve our service and platform performance:

  • IP address and browser details

  • Device type and operating system

  • Session duration, page visits, and user actions

  • Login history and authentication logs

2. How We Use Your Information

Your data is used to:

  • Provide cloud bookkeeping, accounting, and tax compliance services

  • Set up and manage your VAT & Corporate Tax registration

  • Generate real-time financial reports and alerts

  • Process payments and subscriptions

  • Offer technical support and resolve queries

  • Improve our systems and ensure platform security

  • Communicate important updates, compliance deadlines, and changes

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Authorized Service Providers: Third-party tech and payment platforms (e.g., Zoho, payment gateways)

  • Legal Authorities: If requested by UAE regulatory bodies such as the Federal Tax Authority (FTA) or Ministry of Economy

  • Business Transfers: In the event of a merger or restructuring, data may be transferred in compliance with PDPL

4. Data Security

We implement robust UAE and international-standard security practices:

  • End-to-End Encryption: For all sensitive data in transit and at rest

  • Access Restrictions: Limited to authorized team members under NDAs

  • Secure Authentication: Two-factor authentication (2FA) and regular audits

We take every reasonable step to protect your data but cannot guarantee 100% security due to the nature of the internet.

5. Data Retention

We retain your information as long as your business account is active or as required under UAE tax and commercial regulations (e.g., 5-year document retention rule by FTA). Post account closure, we may retain limited data for legal, tax, and internal compliance purposes.

6. Your Data Rights

As per UAE’s Federal Data Protection Law, you may have the right to:

  • Access: Request a copy of your stored personal data

  • Correction: Update incorrect or outdated data

  • Erasure: Request deletion of your data (unless required to retain by law)

  • Objection: Withdraw consent to certain data processing activities

  • Data Portability: Receive your data in a structured electronic format

To exercise these rights, email us at info@taxpire.com

7. Cookies and Tracking Technologies

We use cookies to enhance your user experience:

  • Essential Cookies: Enable core site features like login

  • Analytics Cookies: Monitor user behavior to optimize performance

  • Marketing Cookies: Deliver targeted communication based on behavior

You can manage cookie preferences through your browser. Disabling cookies may affect functionality.

8. Third-Party Links

Our services may connect with third-party software (e.g., Zoho, Tally, government portals). We are not responsible for their privacy practices. Please review their policies before use.

9. Children's Privacy

Taxpire UAE services are intended for business owners and professionals aged 18+. We do not knowingly collect data from minors. If detected, such information will be deleted immediately.

10. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in laws, practices, or services. Updates will be communicated via email or dashboard notices. Your continued use of our platform implies acceptance of changes.

11. Contact Us

If you have any privacy concerns or wish to exercise your data rights, contact us at:

Email: info@taxpire.com

By using Books by Taxpire, you consent to the terms of this Privacy Policy.

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